Management 4930 - Selected Topics in Management » Fall 2019 » Quiz 5

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Question #1
_____ consists of data that have been processed or turned into some useful form.
A.   A resource plan
B.   Information
C.   Technology
D.   Enterprise planning
Question #2
Of the following, only ____ data are considered external data.
A.   customer relationship management (CRM)
B.   syndicated services
C.   accounting
D.   published services
Question #3
A company's transaction processing system processes both financial and non-financial transactions. Which of the following is a non-financial transaction?
A.   Sale of goods to a customer
B.   Purchase of inventory from supplier
C.   Lease payment on president's automobile
D.   Updating credit history of a customer
Question #4
A firm's _____ department will coordinate sales activities and handle customer-relationship management.
A.   finance
B.   marketing
C.   operations
D.   accounting
Question #5
Just about everybody is familiar with the amazing success that eBay has enjoyed during the last few years. It's spawned eBay stores across the country, and executives plan to roll out more creative business practices in the near future. eBay uses the Internet to _____.
A.   sell products
B.   acquire goods and services
C.   disseminate information
D.   do all of these
Question #6
A(n) _____ network links computers that are in close proximity-in the same building or office complex.
A.   local area
B.   proximal
C.   intramural
D.   neighborhood
Question #7
A firm's _____ system consists of the combination of technologies, procedures, and people who collect and distribute the information needed to make decisions and coordinate and control companywide activities.
A.   information system
B.   management information system
C.   decision support system
D.   data flow system
Question #8
A third party firm may supply a private system called a(n) _____ network, over which it may conduct a variety of transactions.
A.   value-added network
B.   intermediary
C.   data interchange
D.   electronic branch
Question #9
In most large organizations, the information system is operated by a senior management team, including a(n) _____ who oversees information and telecommunications systems.
A.   IT supervisor
B.   senior IS analyst
C.   first-line IS manager
D.   chief information officer
Question #10
To identify and turn away undesirable visitors, the hotel-casino industry uses _____ systems, which rely on face-recognition technology.
A.   digital camera-surveillance
B.   digital facial print
C.   digital hidden camera
D.   digital visage imaging
Question #11
Of the following, only ____ data are considered internal data.
A.   syndicated services
B.   customer Relationship Management (CRM)
C.   published secondary
D.   published government
Question #12
A company selling over the Internet must _____.
A.   attract customers to its site
B.   assure customers that the site is secure
C.   do all of these
D.   make the buying process simple
Question #13
Which of the following is not a reason why some people regard the Internet as an unsafe place to do business?
A.   Personal information can be stolen or shared.
B.   Encryption permits unauthorized individuals to develop a profile of your buying habits.
C.   Your online activities can be captured by a "cookie".
D.   Credit card numbers can be stolen.
Question #14
Which of the following provide useful entry points for exploring why businesses are increasingly using sustainability frameworks for thinking about the redesign of their products and operations?
A.   Materials and labor
B.   Pollution and labor
C.   Materials and energy
D.   Land and pollution
E.    Marketing and pollution
Question #15
 The book Silent Spring informed and mobilized the public about:
A.   toxin impacts
B.    pesticide impacts.
C.    terrorist strikes.
D.    depletion of the ozone layer.
Question #16
California’s 2006 _____ committed the state to reduce green house gas emissions from stationary sources.
A.   Federal Water Pollution Control Act
B.   Clean Air Act
C.    Global Warming Solutions Act
D.    Toxin Control and Substitution Agency
Question #17
In the first decade of the twenty-first century, the media and public increasingly focused on ______ as the top environmental issue.  
A.   oil spills
B.   inflation
C.   climate change
D.    water pollution
Question #18
 According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.    Human activity
B.    Animal extinction
C.    Nuclear reaction
D.    Oil spills
Question #19
According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.    Biomimicry
B.   Oil spills
C.    Animal extinction
D.   Human activity
Question #20
_____ is a form of creativity that applies to raw materials selection, energy use, and product design as well as company strategies across supply chains.
A.   Benchmarking
B.   Balance scorecard
C.   Sustainability innovation
D.   Just-in-time inventory
E.   Brainstorming
Question #21
_____ is an endocrine-disrupting chemical that can influence human development even at very low levels of exposure. This has been associated with abnormal genital development in males, neurobehavioral problems such as attention deficit/hyperactivity disorder, and hormonally mediated cancers such as prostate and breast cancers.
A.   Phthalates
B.    Chlorofluorocarbon
C.   Neurotoxin
D.   Bisphenol A
Question #22
 In order to record and publicize the carbon footprints, the US Green Building Council introduced a rating system called LEED. LEED stands for:
A.    Lowering the Earth’s Environmental Destruction.
B.    Leveraging Energy and Environmental Development.
C.    Leadership in Energy and Environmental Development.
D.    Leadership in Energy and Environmental Design.
Question #23
The _____ of 2007, increased fuel economy standards for cars, funded green job training programs, phased out incandescent light bulbs, and committed new and renovated federal buildings to being carbon-neutral by 2030.
A.    Clean Air Act
B.   Energy Security and Independence Act
C.    Toxin Control and Substitution Agency
D.    Resource Conservation and Recovery Act
Question #24
_____ is a nongovernmental green building design and construction certification system that encourages the design and construction of improved performance in buildings through attention to water use, energy savings, green house gas emissions, indoor air quality, and material resource conservation.
A.   Leadership in Energy and Environmental Design
B.    Toxic Control and Substitution Agency
C.   Energy Security and Independence Design
D.   Global Warming Solutions

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