Management 4930 - Selected Topics in Management » Fall 2019 » Quiz 5

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Question #1
_____ consists of data that have been processed or turned into some useful form.
A.   A resource plan
B.   Information
C.   Enterprise planning
D.   Technology
Question #2
Of the following, only ____ data are considered external data.
A.   customer relationship management (CRM)
B.   syndicated services
C.   published services
D.   accounting
Question #3
A company's transaction processing system processes both financial and non-financial transactions. Which of the following is a non-financial transaction?
A.   Sale of goods to a customer
B.   Lease payment on president's automobile
C.   Updating credit history of a customer
D.   Purchase of inventory from supplier
Question #4
A firm's _____ department will coordinate sales activities and handle customer-relationship management.
A.   finance
B.   accounting
C.   marketing
D.   operations
Question #5
Just about everybody is familiar with the amazing success that eBay has enjoyed during the last few years. It's spawned eBay stores across the country, and executives plan to roll out more creative business practices in the near future. eBay uses the Internet to _____.
A.   sell products
B.   acquire goods and services
C.   disseminate information
D.   do all of these
Question #6
A(n) _____ network links computers that are in close proximity-in the same building or office complex.
A.   intramural
B.   local area
C.   neighborhood
D.   proximal
Question #7
A firm's _____ system consists of the combination of technologies, procedures, and people who collect and distribute the information needed to make decisions and coordinate and control companywide activities.
A.   information system
B.   decision support system
C.   data flow system
D.   management information system
Question #8
A third party firm may supply a private system called a(n) _____ network, over which it may conduct a variety of transactions.
A.   data interchange
B.   value-added network
C.   intermediary
D.   electronic branch
Question #9
In most large organizations, the information system is operated by a senior management team, including a(n) _____ who oversees information and telecommunications systems.
A.   senior IS analyst
B.   first-line IS manager
C.   IT supervisor
D.   chief information officer
Question #10
To identify and turn away undesirable visitors, the hotel-casino industry uses _____ systems, which rely on face-recognition technology.
A.   digital visage imaging
B.   digital camera-surveillance
C.   digital facial print
D.   digital hidden camera
Question #11
Of the following, only ____ data are considered internal data.
A.   syndicated services
B.   customer Relationship Management (CRM)
C.   published secondary
D.   published government
Question #12
A company selling over the Internet must _____.
A.   do all of these
B.   make the buying process simple
C.   assure customers that the site is secure
D.   attract customers to its site
Question #13
Which of the following is not a reason why some people regard the Internet as an unsafe place to do business?
A.   Encryption permits unauthorized individuals to develop a profile of your buying habits.
B.   Your online activities can be captured by a "cookie".
C.   Personal information can be stolen or shared.
D.   Credit card numbers can be stolen.
Question #14
Which of the following provide useful entry points for exploring why businesses are increasingly using sustainability frameworks for thinking about the redesign of their products and operations?
A.   Land and pollution
B.   Materials and labor
C.    Marketing and pollution
D.   Pollution and labor
E.   Materials and energy
Question #15
 The book Silent Spring informed and mobilized the public about:
A.   toxin impacts
B.    terrorist strikes.
C.    pesticide impacts.
D.    depletion of the ozone layer.
Question #16
California’s 2006 _____ committed the state to reduce green house gas emissions from stationary sources.
A.   Clean Air Act
B.   Federal Water Pollution Control Act
C.    Toxin Control and Substitution Agency
D.    Global Warming Solutions Act
Question #17
In the first decade of the twenty-first century, the media and public increasingly focused on ______ as the top environmental issue.  
A.   inflation
B.   oil spills
C.    water pollution
D.   climate change
Question #18
 According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.    Oil spills
B.    Nuclear reaction
C.    Human activity
D.    Animal extinction
Question #19
According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.   Human activity
B.    Biomimicry
C.   Oil spills
D.    Animal extinction
Question #20
_____ is a form of creativity that applies to raw materials selection, energy use, and product design as well as company strategies across supply chains.
A.   Balance scorecard
B.   Sustainability innovation
C.   Just-in-time inventory
D.   Brainstorming
E.   Benchmarking
Question #21
_____ is an endocrine-disrupting chemical that can influence human development even at very low levels of exposure. This has been associated with abnormal genital development in males, neurobehavioral problems such as attention deficit/hyperactivity disorder, and hormonally mediated cancers such as prostate and breast cancers.
A.   Neurotoxin
B.   Phthalates
C.    Chlorofluorocarbon
D.   Bisphenol A
Question #22
 In order to record and publicize the carbon footprints, the US Green Building Council introduced a rating system called LEED. LEED stands for:
A.    Leadership in Energy and Environmental Design.
B.    Lowering the Earth’s Environmental Destruction.
C.    Leadership in Energy and Environmental Development.
D.    Leveraging Energy and Environmental Development.
Question #23
The _____ of 2007, increased fuel economy standards for cars, funded green job training programs, phased out incandescent light bulbs, and committed new and renovated federal buildings to being carbon-neutral by 2030.
A.    Clean Air Act
B.    Resource Conservation and Recovery Act
C.   Energy Security and Independence Act
D.    Toxin Control and Substitution Agency
Question #24
_____ is a nongovernmental green building design and construction certification system that encourages the design and construction of improved performance in buildings through attention to water use, energy savings, green house gas emissions, indoor air quality, and material resource conservation.
A.   Energy Security and Independence Design
B.   Leadership in Energy and Environmental Design
C.   Global Warming Solutions
D.    Toxic Control and Substitution Agency

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