Management 4930 - Selected Topics in Management » Fall 2019 » Quiz 5

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Question #1
_____ consists of data that have been processed or turned into some useful form.
A.   Technology
B.   Enterprise planning
C.   A resource plan
D.   Information
Question #2
Of the following, only ____ data are considered external data.
A.   customer relationship management (CRM)
B.   syndicated services
C.   accounting
D.   published services
Question #3
A company's transaction processing system processes both financial and non-financial transactions. Which of the following is a non-financial transaction?
A.   Updating credit history of a customer
B.   Purchase of inventory from supplier
C.   Sale of goods to a customer
D.   Lease payment on president's automobile
Question #4
A firm's _____ department will coordinate sales activities and handle customer-relationship management.
A.   finance
B.   operations
C.   accounting
D.   marketing
Question #5
Just about everybody is familiar with the amazing success that eBay has enjoyed during the last few years. It's spawned eBay stores across the country, and executives plan to roll out more creative business practices in the near future. eBay uses the Internet to _____.
A.   disseminate information
B.   do all of these
C.   sell products
D.   acquire goods and services
Question #6
A(n) _____ network links computers that are in close proximity-in the same building or office complex.
A.   local area
B.   proximal
C.   intramural
D.   neighborhood
Question #7
A firm's _____ system consists of the combination of technologies, procedures, and people who collect and distribute the information needed to make decisions and coordinate and control companywide activities.
A.   management information system
B.   decision support system
C.   data flow system
D.   information system
Question #8
A third party firm may supply a private system called a(n) _____ network, over which it may conduct a variety of transactions.
A.   data interchange
B.   intermediary
C.   electronic branch
D.   value-added network
Question #9
In most large organizations, the information system is operated by a senior management team, including a(n) _____ who oversees information and telecommunications systems.
A.   first-line IS manager
B.   senior IS analyst
C.   IT supervisor
D.   chief information officer
Question #10
To identify and turn away undesirable visitors, the hotel-casino industry uses _____ systems, which rely on face-recognition technology.
A.   digital facial print
B.   digital camera-surveillance
C.   digital hidden camera
D.   digital visage imaging
Question #11
Of the following, only ____ data are considered internal data.
A.   syndicated services
B.   published secondary
C.   customer Relationship Management (CRM)
D.   published government
Question #12
A company selling over the Internet must _____.
A.   assure customers that the site is secure
B.   make the buying process simple
C.   do all of these
D.   attract customers to its site
Question #13
Which of the following is not a reason why some people regard the Internet as an unsafe place to do business?
A.   Personal information can be stolen or shared.
B.   Credit card numbers can be stolen.
C.   Encryption permits unauthorized individuals to develop a profile of your buying habits.
D.   Your online activities can be captured by a "cookie".
Question #14
Which of the following provide useful entry points for exploring why businesses are increasingly using sustainability frameworks for thinking about the redesign of their products and operations?
A.   Materials and energy
B.   Materials and labor
C.    Marketing and pollution
D.   Pollution and labor
E.   Land and pollution
Question #15
 The book Silent Spring informed and mobilized the public about:
A.    depletion of the ozone layer.
B.    pesticide impacts.
C.   toxin impacts
D.    terrorist strikes.
Question #16
California’s 2006 _____ committed the state to reduce green house gas emissions from stationary sources.
A.   Federal Water Pollution Control Act
B.   Clean Air Act
C.    Global Warming Solutions Act
D.    Toxin Control and Substitution Agency
Question #17
In the first decade of the twenty-first century, the media and public increasingly focused on ______ as the top environmental issue.  
A.   inflation
B.    water pollution
C.   climate change
D.   oil spills
Question #18
 According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.    Oil spills
B.    Animal extinction
C.    Human activity
D.    Nuclear reaction
Question #19
According to the Intergovernmental Panel on Climate Change (IPCC), which of the following was considered the main cause behind the climate change?
A.   Oil spills
B.    Animal extinction
C.   Human activity
D.    Biomimicry
Question #20
_____ is a form of creativity that applies to raw materials selection, energy use, and product design as well as company strategies across supply chains.
A.   Balance scorecard
B.   Sustainability innovation
C.   Benchmarking
D.   Just-in-time inventory
E.   Brainstorming
Question #21
_____ is an endocrine-disrupting chemical that can influence human development even at very low levels of exposure. This has been associated with abnormal genital development in males, neurobehavioral problems such as attention deficit/hyperactivity disorder, and hormonally mediated cancers such as prostate and breast cancers.
A.    Chlorofluorocarbon
B.   Neurotoxin
C.   Phthalates
D.   Bisphenol A
Question #22
 In order to record and publicize the carbon footprints, the US Green Building Council introduced a rating system called LEED. LEED stands for:
A.    Lowering the Earth’s Environmental Destruction.
B.    Leveraging Energy and Environmental Development.
C.    Leadership in Energy and Environmental Development.
D.    Leadership in Energy and Environmental Design.
Question #23
The _____ of 2007, increased fuel economy standards for cars, funded green job training programs, phased out incandescent light bulbs, and committed new and renovated federal buildings to being carbon-neutral by 2030.
A.    Resource Conservation and Recovery Act
B.    Clean Air Act
C.   Energy Security and Independence Act
D.    Toxin Control and Substitution Agency
Question #24
_____ is a nongovernmental green building design and construction certification system that encourages the design and construction of improved performance in buildings through attention to water use, energy savings, green house gas emissions, indoor air quality, and material resource conservation.
A.   Leadership in Energy and Environmental Design
B.    Toxic Control and Substitution Agency
C.   Energy Security and Independence Design
D.   Global Warming Solutions

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