Computer Science/Information System 197 - Advance Networking_Server Operations » Spring 2023 » Lesson 1 Practice Questions

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Question #1
Multiple users submit service desk tickets noting a lack of network connectivity. In determining the scope of the problem, the network engineer finds that several clients have incorrect IP addresses. What is the next step in the troubleshooting methodology?
A.   Test the theory to determine the cause of the NTP Server failure.
B.   Establish a theory of probable cause related to the DNS Server.
C.   Establish a theory of probable cause related to the DHCP Server.
D.   Test the theory to determine the cause of the default gateway failure.
Question #2
When following a troubleshooting plan of action, how many changes should the administrator make at one time?
A.   An administrator makes no more than three changes at once to identify exactly which changes corrected the problem.
B.   An administrator makes one change at a time and then tests the result.
C.   The administrator makes the changes that would minimize the expected duration of the outage.
D.   An administrator makes the number of changes required to prove or disprove the theory of probable cause.
Question #3
A user submits a service desk request showing that the workstation cannot access a file server. Other users report they can access that file server. The scope of the problem is most likely at what level?
A.   There is a problem with the network.
B.   There is a problem with the file server.
C.   There is a problem with the computer of the user who asked for help.
D.   There is a problem with the default gateway.
Question #4
An administrator successfully restores a user's access to a file server. What is the final step of the troubleshooting methodology?
A.   Notify the user.
B.   Educate the user.
C.   Close out the ticket.
D.   Document findings, actions, and outcomes.
Question #5
What type of licensing model requires one license for each software instance in use by a user?
A.   Per-instance
B.   Per-concurrent-user
C.   Subscription
D.   Volume licensing
Question #6
A nonprofit seeks to expand its server architecture while keeping a sharp eye on costs. What type of licensing model would serve this organization best?
A.   Per-server license
B.   Free and open-source software (FOSS)
C.   Per-seat license
D.   Traditional proprietary software licensing
Question #7
What are the advantages of open-source licensing, as with Linux distributions, such as RHEL or Ubuntu?
A.   The quality is better than proprietary software. There are no-cost options available.
B.   There are no-cost options available. It allows for free modification and redistribution
C.   The quality is better than proprietary software. The source code may be sold by anyone.
D.   It allows for free modification and redistribution. The source code may be sold by anyone.
Question #8
A startup company requests advice on software licensing. They have full-time staff working in-house at 20 workstations. In addition, they have a variable number of subcontractors accessing their servers and software remotely. The primary considerations for licensing concern which variables?
A.   Vendor support. Maintenance and support plans
B.   The allowable quantity of software installations. The allowable quantity of concurrent users.
C.   Vendor support. The allowable quantity of concurrent users.
D.   The allowable quantity of software installations. Maintenance and support plans
Question #9
What are the advantages of traditional proprietary licensing, such as with Microsoft Windows Server?
A.   Users are free to modify and redistribute the source code. Cost.
B.   Users are free to modify and redistribute the source code. More likely reliable vendor support.
C.   More likely reliable documentation. Cost.
D.   More likely reliable documentation. More likely reliable vendor support.

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