A business consultant has advised your company to consider global sourcing and increased use of part-time workers. What is the likely benefit to your company if you adopt this advice?

One of your staff, Raj, is widely recognized within the company for expertise with job-relevant tasks and capabilities. As Raj’s manager, what would you recommend he improve in order to further differentiate his talents from those of his peers?

Your company is considering global sourcing of labor and components for a new product. A local newspaper learns of the plan and sends someone to interview you about the ethics of this move. What is one ethical consideration that you should address?

Embracing diversity within an organization, rather than simply “meeting quotas” may allow the organization to achieve which benefit?

Networking is important for

Performance effectiveness is a(n) __________ measure of task performance, while performance efficiency is a(n) __________ measure of task performance.

What percentage of organizations are open systems?

________ is the quantity and quality of work performance, with resource utilization considered.

_______ is an input measure of resource cost associated with goal accomplishment.

Performance effectiveness measures include

Performance efficiency is

What is an example of teamwork?

Executives at XYZ Industries are committed to drawing upon the full knowledge, experience, and commitment of all members of the organization. These executives recognize the

Adding value to the original inputs through operations is a requirement for

Inputs measure ________, while ________ is measured by outputs.

An employee concerned about how an organization is being run could appeal to the board of directors. Which responsibility does the board of directors have?

Sam is discussing his dreams when he says, “I can’t wait until I’m in top management—then I won’t have to be accountable to anybody but myself!” Which of the following replies would you propose to Sam?

The manager who will have the most success dealing with shifting expectations is the one who

In an organization with the upside-down pyramid mindset, management is most effective if it aims to be

Scott has a great deal of opportunity to make decisions in his current job; and he enjoys the support his managers offer to help him do his job well. Which best describes the type of company Scott works for?

Managers today must meet multiple and changing expectations. Which manager will most likely be successful in meeting these challenges?

Justine is a supervisor for GreenTech, Inc. and is looking forward to a promotion. Which level of management best represents Justine’s next position?

As a part of Will’s job at a foundation, he is expected to build a broad portfolio of social capital. Which strategy would best serve Will in this goal?

A bank is developing a new Internet portal and has a number of promising candidates to lead the project. Whom do you recommend for the position of project manager?

To build social capital as broadly as possible, what is the most effective strategy a manager should follow?

What is an advantage of building social capital?

Alan is a new manager with very strong interests in the details of his field. He spends great amounts of time studying tasks and procedures related to his area of expertise. When it comes to broader, analytical thinking or integrative problem solving, Alan tends to lose interest. In your estimation, what is your prediction for Alan’s career?

Mario is a successful middle-level manager. Recently, while leading a project, Mario was unable to handle some of the unstructured problems that arose and to work through the potential implications of different solutions. As Mario’s mentor, what do you recommend he improve in order to prepare for a top management role?

Sam is proficient in both technical and conceptual skills. However, he has very low levels of emotional intelligence. What do you predict will happen during Sam’s career?

Successful managers enact three types of roles. When it comes to decisional roles, the primary goal is to