Nursing 420 - Principles of Leadership and Management » Spring 2024 » Week 3 Chapter 8 Quiz

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Question #1
Which statement best describes the philosophy of nonlinear change theories?
A.   Change is necessary because organizational stability is brief.
B.   Change is predictable with proper analysis.
C.   Change occurs in sequential steps of varying speed.
D.   Change success relies on clear policies and hierarchies.
Question #2
A multidisciplinary team has been assigned responsibility for managing the change process in a large health care organization. What goal should this team set for their activities?
A.   Change will become a constant state in the organization.
B.   Employees will not sabotage the change process.
C.   Resistors will face workplace discipline.
D.   Change will happen as quickly as possible.
Question #3
A nurse intends to enroll in graduate school and has informed a colleague of this intention. What response suggests that the colleague is in the precontemplation stage of change?
A.   “I haven’t decided, but I might start looking into doing that as well.”
B.   “That’s my plan as well. When will you start?”
C.   “That’s a good idea for you, but I’m just thankful that I’m done with school.”
D.   “I suppose that will open up some new opportunities for you.”
Question #4
A nurse who provides oversight to a large health care organization can best demonstrate leadership during a time of change by:
A.   communicating a vision that change is an opportunity to be embraced.
B.   acknowledging that there is going to be resistance during the change process.
C.   asking permission of nurses before proposing a change process.
D.   clearly and assertively reminding nurses of their responsibilities to accept change.
Question #5
Which activity should a change agent perform in order to best assure a successful implementation of a change?
A.   Encouraging subgroup opposition so that many viewpoints can be heard
B.   Helping followers arrive at total consensus regarding the change
C.   Being available to support those affected by a change until the change is complete
D.   Using change by drift if the resistance to change is too strong

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