Nursing 420 - Principles of Leadership and Management » Spring 2024 » Week 3 Chapter 8 Quiz

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Question #1
Which statement best describes the philosophy of nonlinear change theories?
A.   Change success relies on clear policies and hierarchies.
B.   Change occurs in sequential steps of varying speed.
C.   Change is predictable with proper analysis.
D.   Change is necessary because organizational stability is brief.
Question #2
A multidisciplinary team has been assigned responsibility for managing the change process in a large health care organization. What goal should this team set for their activities?
A.   Employees will not sabotage the change process.
B.   Change will happen as quickly as possible.
C.   Resistors will face workplace discipline.
D.   Change will become a constant state in the organization.
Question #3
A nurse intends to enroll in graduate school and has informed a colleague of this intention. What response suggests that the colleague is in the precontemplation stage of change?
A.   “That’s my plan as well. When will you start?”
B.   “I haven’t decided, but I might start looking into doing that as well.”
C.   “I suppose that will open up some new opportunities for you.”
D.   “That’s a good idea for you, but I’m just thankful that I’m done with school.”
Question #4
A nurse who provides oversight to a large health care organization can best demonstrate leadership during a time of change by:
A.   communicating a vision that change is an opportunity to be embraced.
B.   acknowledging that there is going to be resistance during the change process.
C.   asking permission of nurses before proposing a change process.
D.   clearly and assertively reminding nurses of their responsibilities to accept change.
Question #5
Which activity should a change agent perform in order to best assure a successful implementation of a change?
A.   Encouraging subgroup opposition so that many viewpoints can be heard
B.   Using change by drift if the resistance to change is too strong
C.   Helping followers arrive at total consensus regarding the change
D.   Being available to support those affected by a change until the change is complete

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