MGMT 031 - Human Relations for Employees » Spring 2020 » Quiz 1

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Question #1
Organizational culture is the collection of shared beliefs, values, rituals, stories, and myths that foster a feeling of community among organizational members.
A.   TRUE
B.   FALSE
Question #2
The family has little influence on individuals’ behavior at work.
A.   FALSE
B.   TRUE
Question #3
Managing healthy, effective interpersonal relationships requires that we also manage the relationship with ourselves.
A.   TRUE
B.   FALSE
Question #4
Many employees need training to become a team member.
A.   FALSE
B.   TRUE
Question #5
The study of human relations broadly analyzes​
A.   the relationship between human behavior and technological advances.
B.   human behavior, prevention strategies, resolution of behavioral problems, and self-development.
C.   individual behavior patterns.
D.   workplace relations, dilemmas, and strategies
Question #6
Impersonal communication is the one-way transmission of facts, instruction, and the like.
A.   TRUE
B.   FALSE
Question #7
The sender is 100 percent responsible for clear and effective communication.
A.   FALSE
B.   TRUE
Question #8
Benefits of active listening can include stronger relationships, more and new information, and fewer misunderstandings.
A.   FALSE
B.   TRUE
Question #9
Facebook, Twitter, and LinkedIn combine personal interaction and technology.
A.   TRUE
B.   FALSE
Question #10
Effective communication involves the sender, receiver, message, and​
A.   feedback.
B.   filter.
C.   interpersonal communications.
D.   semantics.

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