MGMT 031 - Human Relations for Employees » Spring 2020 » Quiz 2

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Question #1
The first step in coping with communication style bias is to​
A.   communicate your frustration to your manager.
B.   tell the other person how they can accommodate your style.
C.   analyze the other person's behavior.
D.   develop awareness of your own communication style.
Question #2
Versatility in communication styles is​
A.   relatively unstable throughout life and difficult to change.
B.   more easily achievable for someone who is low in dominance and high in sociability.
C.   necessary to create and maintain effective interpersonal relations with others.
D.   dependent upon the individual's communication style.
Question #3
Self-efficacy and self-concept are components of self-respect.​
A.   TRUE
B.   FALSE
Question #4
Childhood events such as poor performance in school, abusive or uncaring parents, or a serious childhood accident can be retained in the brain and have a lasting impact on your self-concept.
A.   TRUE
B.   FALSE
Question #5
Common symptoms of low self-esteem can include either eating disorders or overeating, as well as excessive drinking or smoking.​
A.   FALSE
B.   TRUE
Question #6
Individuals with low self-esteem tend to believe that someone or something outside themselves controls their behavior.​
A.   FALSE
B.   TRUE
Question #7
Which of the following behaviors exemplifies self-respect?​
A.   Tim is proud of his accomplishments, recognizes and enjoys what he has done well, and does not need the recognition of others to feel good about those accomplishments.​
B.   Jane constantly seeks ways to prove herself, not acknowledging accomplishments she has already achieved.​
C.   Norman puts up with a significant amount of verbal abuse from his friends.
D.   Mary sets unrealistic goals for herself in order to challenge herself to greater accomplishments.​
Question #8
Raj is starting college. He is well-rounded and adults in his life have told him that if he tries hard enough, he can be whatever he wants to be; however, doing some things, such as using his imagination and articulating his thoughts, comes more naturally than doing others. He could be a doctor or lawyer or accountant, but being a writer or language arts teacher could be a better choice because​
A.   he will receive more support from language arts mentors.​
B.   having to try hard at something does not build self-esteem.
C.   his failures in science, law, or math would discourage him.
D.   he can reach his unique potential and build self-esteem by building on his strengths and dominant talents.​
Question #9
People with low self-esteem tend to​
A.   shrug off failures as no big deal.​
B.   see who they really are, but try to change.​
C.   ignore their weaknesses.
D.   emphasize their weaknesses.​
Question #10
Managers relying too much on the strengths of their communication style can create problems in their relationships with others.,,
A.   False
B.   True

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