Management 360 - Management and Organizational Behavior » 2019 » Chapter 1 Quiz
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Question #1
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
A.
Diversity
B.
corporate governance
C.
intellectual capital
D.
glass ceiling
E.
Ethics
Question #2
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
A.
prejudice
B.
his corporate governance
C.
competency preparedness
D.
corporate ethics
E.
glass ceiling effect
Question #3
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
A.
freelancers' management
B.
self-management
C.
self-awareness
D.
leadership management
E.
team management
Question #4
Which of the following is NOT an example of a functional manager?
A.
marketing manager
B.
accounting manager
C.
sales manager
D.
plant manager
E.
production supervisor
Question #5
_____report to middle managers and supervise nonmanagerial workers.
A.
middle managers
B.
line managers
C.
team leaders
D.
executive administrators
E.
top managers
Question #6
_____ is the process of measuring performance and taking action to ensure desired results.
A.
controlling
B.
leading
C.
engaging
D.
organizing
E.
planning
Question #7
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
A.
leading
B.
encouraging
C.
promoting
D.
motivating
E.
engaging
Question #8
Which of Katz’s essential managerial skills is most important for top-level managers?
A.
efficient performance
B.
technical skill
C.
conceptual skill
D.
corporate governance
E.
human skill
Question #9
Real management learning starts with commitment to
A.
experience and self-assessment
B.
competency and compensation
C.
inquiring and reflection
D.
efficiency and governing
E.
analysis and application
Question #10
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n),,
A.
free agent
B.
lifelong learner
C.
shamrock employee
D.
knowledge worker
E.
self manager
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