Management 360 - Management and Organizational Behavior » 2019 » Chapter 1 Quiz
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Question #1
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
A.
corporate governance
B.
intellectual capital
C.
glass ceiling
D.
Ethics
E.
Diversity
Question #2
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
A.
competency preparedness
B.
his corporate governance
C.
prejudice
D.
glass ceiling effect
E.
corporate ethics
Question #3
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
A.
team management
B.
self-management
C.
freelancers' management
D.
self-awareness
E.
leadership management
Question #4
Which of the following is NOT an example of a functional manager?
A.
marketing manager
B.
plant manager
C.
production supervisor
D.
accounting manager
E.
sales manager
Question #5
_____report to middle managers and supervise nonmanagerial workers.
A.
team leaders
B.
top managers
C.
executive administrators
D.
line managers
E.
middle managers
Question #6
_____ is the process of measuring performance and taking action to ensure desired results.
A.
planning
B.
engaging
C.
controlling
D.
organizing
E.
leading
Question #7
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
A.
motivating
B.
encouraging
C.
leading
D.
engaging
E.
promoting
Question #8
Which of Katz’s essential managerial skills is most important for top-level managers?
A.
technical skill
B.
conceptual skill
C.
human skill
D.
corporate governance
E.
efficient performance
Question #9
Real management learning starts with commitment to
A.
competency and compensation
B.
efficiency and governing
C.
inquiring and reflection
D.
experience and self-assessment
E.
analysis and application
Question #10
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n),,
A.
free agent
B.
self manager
C.
knowledge worker
D.
lifelong learner
E.
shamrock employee
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