Management 360 - Management and Organizational Behavior » 2019 » Chapter 1 Quiz
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Question #1
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
A.
Diversity
B.
corporate governance
C.
Ethics
D.
intellectual capital
E.
glass ceiling
Question #2
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
A.
prejudice
B.
corporate ethics
C.
glass ceiling effect
D.
competency preparedness
E.
his corporate governance
Question #3
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
A.
self-awareness
B.
freelancers' management
C.
team management
D.
self-management
E.
leadership management
Question #4
Which of the following is NOT an example of a functional manager?
A.
sales manager
B.
accounting manager
C.
marketing manager
D.
plant manager
E.
production supervisor
Question #5
_____report to middle managers and supervise nonmanagerial workers.
A.
team leaders
B.
top managers
C.
executive administrators
D.
line managers
E.
middle managers
Question #6
_____ is the process of measuring performance and taking action to ensure desired results.
A.
leading
B.
controlling
C.
engaging
D.
organizing
E.
planning
Question #7
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
A.
leading
B.
encouraging
C.
motivating
D.
engaging
E.
promoting
Question #8
Which of Katz’s essential managerial skills is most important for top-level managers?
A.
conceptual skill
B.
technical skill
C.
human skill
D.
efficient performance
E.
corporate governance
Question #9
Real management learning starts with commitment to
A.
analysis and application
B.
efficiency and governing
C.
experience and self-assessment
D.
competency and compensation
E.
inquiring and reflection
Question #10
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n),,
A.
self manager
B.
knowledge worker
C.
lifelong learner
D.
shamrock employee
E.
free agent
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