Management 360 - Management and Organizational Behavior » 2019 » Chapter 1 Quiz

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Question #1
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
A.   Ethics
B.   glass ceiling
C.   intellectual capital
D.   corporate governance
E.   Diversity
Question #2
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
A.   glass ceiling effect
B.   his corporate governance
C.   competency preparedness
D.   corporate ethics
E.   prejudice
Question #3
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
A.   freelancers' management
B.   leadership management
C.   self-awareness
D.   team management
E.   self-management
Question #4
Which of the following is NOT an example of a functional manager?
A.   production supervisor
B.   sales manager
C.   marketing manager
D.   plant manager
E.   accounting manager
Question #5
_____report to middle managers and supervise nonmanagerial workers.
A.   team leaders
B.   top managers
C.   executive administrators
D.   line managers
E.   middle managers
Question #6
_____ is the process of measuring performance and taking action to ensure desired results.
A.   organizing
B.   controlling
C.   leading
D.   planning
E.   engaging
Question #7
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
A.   motivating
B.   leading
C.   engaging
D.   promoting
E.   encouraging
Question #8
Which of Katz’s essential managerial skills is most important for top-level managers?
A.   conceptual skill
B.   human skill
C.   efficient performance
D.   corporate governance
E.   technical skill
Question #9
Real management learning starts with commitment to
A.   experience and self-assessment
B.   inquiring and reflection
C.   efficiency and governing
D.   competency and compensation
E.   analysis and application
Question #10
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n),,
A.   lifelong learner
B.   free agent
C.   knowledge worker
D.   self manager
E.   shamrock employee

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