Management 360 - Management and Organizational Behavior » 2019 » Chapter 1 Quiz
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Question #1
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
A.
Ethics
B.
glass ceiling
C.
corporate governance
D.
Diversity
E.
intellectual capital
Question #2
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
A.
his corporate governance
B.
competency preparedness
C.
corporate ethics
D.
glass ceiling effect
E.
prejudice
Question #3
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
A.
team management
B.
self-management
C.
freelancers' management
D.
leadership management
E.
self-awareness
Question #4
Which of the following is NOT an example of a functional manager?
A.
plant manager
B.
production supervisor
C.
marketing manager
D.
accounting manager
E.
sales manager
Question #5
_____report to middle managers and supervise nonmanagerial workers.
A.
team leaders
B.
middle managers
C.
line managers
D.
executive administrators
E.
top managers
Question #6
_____ is the process of measuring performance and taking action to ensure desired results.
A.
leading
B.
organizing
C.
controlling
D.
planning
E.
engaging
Question #7
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
A.
encouraging
B.
engaging
C.
leading
D.
promoting
E.
motivating
Question #8
Which of Katz’s essential managerial skills is most important for top-level managers?
A.
technical skill
B.
human skill
C.
efficient performance
D.
corporate governance
E.
conceptual skill
Question #9
Real management learning starts with commitment to
A.
competency and compensation
B.
inquiring and reflection
C.
experience and self-assessment
D.
efficiency and governing
E.
analysis and application
Question #10
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n),,
A.
self manager
B.
free agent
C.
knowledge worker
D.
shamrock employee
E.
lifelong learner
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