In two-tier wage contracts, veteran employees are paid less or receive fewer benefits than new employees.

consists of the activities that managers perform to plan for, attract, develop, and retain an effective workforce.

Workers who face discrimination in their jobs in the United States are best protected by ______ legislation.

Arbitration is the process in which a neutral third party, a mediator, listens to both sides in a dispute, makes suggestions, and encourages them to agree on a solution.

The question “What was the best idea you ever sold to a supervisor, teacher, peer, or subordinate?” would be used in which type of interview situation?

Benefits account for about one-third of compensation costs.

For Xiomara’s end-of-year performance appraisal, her supervisor solicited feedback from three of Xiomara’s coworkers, the manager of the customer-service department, several of Xiomara’s clients, and even a few employees in other departments with whom she worked recently. Xiomara’s performance appraisal is an example of an employee survey.

After 20 years on the job, Melanie retired. For several different reasons, the company decided not to replace Melanie with someone else. This is an example of turnover for a company.

Applications, résumés, interviews, and employment tests are all ______ tools.