Management 360 - Management and Organizational Behavior » 2019 » Chapter 11 Quiz

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Question #1
Behind every formal structure typically lies a(n) _____, which is the set of unofficial relationships among an organization’s members.
A.   template structure
B.   divisional structure
C.   matrix structure
D.   functional structure
E.   informal structure
Question #2
Structures with wider spans of control and fewer levels of management are called _____; those with narrow spans of control and many levels of management are known as _____.
A.   large, small
B.   tall, flat
C.   flat, tall
D.   short, tall
E.   tall, short
Question #3
The major advantages of a functional structure include all of the following EXCEPT:
A.   minimized need of communication.
B.   clear career paths within functions.
C.   high-quality technical problem solving.
D.   economies of scale with efficient use of resources.
E.   ask assignments consistent with expertise and training.
Question #4
The two-boss system is susceptible to power struggles and can be frustrating if it creates task confusion and conflicting work priorities. This two-boss system is a characteristic of which type of organization structure?
A.   Matrix
B.   Customer
C.   Virtual
D.   Functional
E.   Process
Question #5
What do we call boundaryless organizations that use IT and the Internet to engage a shifting network of strategic alliances?
A.   IT departments
B.   Matrix structure
C.   Organizational cultures
D.   Boundaryless organizations
E.   Virtual organizations
Question #6
Which of the following is used to describe a diagram that shows reporting relationships and the formal arrangement of work positions within an organization?
A.   Organization chart
B.   Organizational culture
C.   National culture
D.   Informal chart
E.   Informal structure
Question #7
Which of the following types of structure combines the functional and divisional structures?
A.   Customer structure
B.   Network structure
C.   Process structure
D.   Matrix structure
E.   Virtual organization
Question #8
Which type of organization operates with a minimum of bureaucratic features and encourages worker empowerment and teamwork?
A.   Adaptive organizations
B.   Virtual organizations
C.   Bureaucratic organizations
D.   Mechanistic organizations
E.   Coercive organizations
Question #9
Which type of structure uses IT to link with networks of outside suppliers and service contractors?
A.   Process structure
B.   Network structure
C.   Functional structure
D.   Matrix structure
Question #10
A(n) _____ convenes for a particular task and disbands once a project is completed.,,
A.   process team
B.   project team
C.   boundaryless team
D.   functional team
E.   cross-functional team

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