Communication 356 - Intercultural Communication » Spring 2020 » Chapter 9 Quiz

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Question #1
In the microframe analysis of intercultural conflict, you focus on
A.   group-based prejudices.
B.   cultural histories and identities.
C.   facework.
D.   media representations.
Question #2
Facework in intercultural interactions, according to Ting-Toomey, means which of the following?
A.   The effort and actions used to maintain one person's dominance over another
B.   The effort and actions to make the other person look better than you
C.   The effort and actions to negotiate your own and the other person's sense of self
D.   The effort and actions to keep oneself from looking badly in front of others
Question #3
When Marlon witnessed a conflict between Korean American business owners and African American residents in the neighborhood, he paid attention to how the conflict is shaped by intergroup prejudice and ethnocentrism rooted in the history of the neighborhood. Marlon is using
A.   standpoint theory.
B.   microframe analysis of conflict.
C.   mesoframe analysis of conflict.
D.   macroframe analysis of conflict.
Question #4
When Heather witnessed a conflict between local residents and Sudanese refugees in town, she paid attention to the power imbalance between the two groups and the divisive rhetoric on immigration in the media. Heather is using
A.   microframe analysis of conflict.
B.   macro- and mesoframe analysis of conflict.
C.   mesoframe analysis of conflict.
D.   oppositional metaphors.
Question #5
Kenji, a Japanese man, and Amy, an European American woman, are in a committed relationship for several years. Amy is frustrated because Kenji never expresses his feelings with words, while Kenji thinks Amy is too expressive about her feelings. Which of the following describes their communication styles?
A.   Amy uses high-context communication, and Kenji uses low-context communication.
B.   Kenji uses high-context communication, and Amy uses low-context communication.
C.   Amy is too assertive and Kenji is too quiet.
D.   Kenji and Amy just cannot get along.
Question #6
When Kenji and Amy had a fight, Kenji consulted his best friend Jeff. Jeff then spoke to his girlfriend Emily and they decided to invite Amy and Kenji for dinner in hopes of mending their relationship. This type of approach to conflict is viewed as
A.   assertive and direct communication.
B.   submissive and indirect communication.
C.   high-context communication and interdependent orientation.
D.   low-context communication and independent orientation.
Question #7
Low-context communication can be defined as
A.   communication where most of the information is implicitly communicated through indirect, nonverbal, and mutually shared knowledge.
B.   communication where in-group and out-group share no similarities in terms of cultural values and norms.
C.   communication where cultural differences are minimal and limited.
D.   communication where a large amount of information is explicitly communicated through direct and literal expressions.
Question #8
Invitational rhetoric is defined as
A.   a form of communication committed to deciding the winner and the loser in the conflict.
B.   a form of communication committed to equality, recognition, and self-determination through invitation, cooperation, and coordination.
C.   a form of communication committed to critical analysis and critique.
D.   a form of communication committed to finding out who is right and who is wrong.
Question #9
In the conflict between Israel and Palestine, each group defines who they are as the opposite or the negative images of the other group. This is an example of
A.   oppositional metaphor.
B.   us versus them.
C.   negative identity.
D.   None of the above
Question #10
Adolfo and Ben work together at a company. When there is a conflict in their office, Adolfo uses direct communication to solve problems and asserts his opinions. Ben uses indirect communication, focusing on maintaining relationships and solving the problem with other workers. Their difference can be described as:
A.   Adolfo and Ben just cannot get along.
B.   Adolfo has interdependent orientation and Ben has independent orientation to conflict.
C.   Adolfo and Ben are not good communicators.
D.   Adolfo has independent orientation and Ben has interdependent orientation to conflict.

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