BUSAD 101 - Introduction to Business » Spring 2020 » Chapter 12 Quiz

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Question #1
A brand that has been given legal protection is called a
A.   trademark
B.   product life cycle
C.   logistics
D.   supply chain
E.   convenience products
F.   marketing intermediary
Question #2
_______________refer(s) to the distribution channel that sells primarily to retailers, other wholesalers, or business users.
A.   marketing intermediary
B.   supply chain
C.   logistics
D.   convenience products
E.   wholesalers
F.   product life cycle
Question #3
The process of coordinating the flow of goods, services, and information among members of the supply chain is called _______________.
A.   supply chain
B.   convenience products
C.   product life cycle
D.   marketing intermediary
E.   trademark
F.   logistics
Question #4
Coca-Cola, Nike, Google, and American Express are examples of
A.   marketing intermediary
B.   logistics
C.   product life cycle
D.   Brand Name
E.   convenience products
F.   supply chain
Question #5
_______________describe(s) the complete sequence of suppliers that contribute to creating a good or service and delivering it to business users and final consumers.
A.   convenience products
B.   product life cycle
C.   marketing intermediary
D.   trademark
E.   Brand Name
F.   Supply Chain
Question #6
Goods and services are classified as either consumer or business, depending on the ________.
A.   purchasers of the particular item
B.   costs of the particular item
C.   amount of service required on the item
D.   buying motives of the purchasers
Question #7
Which of the following classifications of products apply to business goods and services?
A.   shopping products and expense items
B.   supplies and specialty products
C.   installation and accessory equipment
D.   specialty products and convenience products
Question #8
Which classification of business goods is usually consumed over a long period and usually involves large sums of money?
A.   convenience items
B.   installations
C.   expense items
D.   capital items
Question #9
Since potential customers are unaware of a product during its introductory stage, initial promotion concentrates on ________.
A.   getting word-of-mouth referrals
B.   communicating new uses for the product
C.   reducing the size of an available market through selective advertising
D.   informing the market about the item and explaining its features, uses, and benefits
Question #10
In which stage of the product life cycle do profits generally first appear?
A.   decline stage
B.   introductory stage
C.   maturity stage
D.   growth stage
Question #11
Greta has been analyzing the competitive standings of one of her products. Since she began her operation, 20 similar products have appeared, forcing her to change distribution strategies. Greta has also needed to change pricing strategies in order to remain competitive. Sales volume has dipped, and she suspects sales of her product have reached a saturation level. At what stage of the product life cycle is this item?
A.   growth stage
B.   introductory stage
C.   decline stage
D.   maturity stage
Question #12
Procter & Gamble markets laundry soap with the brand names of Tide, Cheer, and Dash. Each brand targets a specific market segment. Procter & Gamble is utilizing ________ branding.
A.   individual
B.   private
C.   family
D.   generic
Question #13
Which of the following is not a role of packaging and labeling?
A.   comply with government regulations
B.   identify products and communicate usage
C.   protect the product from damage
D.   control cost
Question #14
A food producer's goods are carried by thousands of grocery stores across the country. Which of the following distribution channels is the manufacturer most likely to use?
A.   producer to retailer to consumer
B.   producer to wholesaler to retailer to consumer
C.   producer to wholesaler to wholesaler to retailer to consumer
D.   producer to consumer
Question #15
Which of the following is not a category of wholesaling intermediaries?
A.   industrial
B.   retail owned
C.   manufactured owned
D.   independent
Question #16
Media companies that consider entering into satellite radio will carefully monitor the progress of XM and Sirius for ________ before choosing the market as a distribution channel.
A.   management performance
B.   product innovation
C.   marketing effectiveness
D.   competitive performance
Question #17
What method of transportation accounts for the majority of finished goods finding their way to consumers?
A.   air freight
B.   trucks
C.   railroads
D.   water

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