BUSAD 101 - Introduction to Business » Spring 2020 » Chapter 12 Quiz

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Question #1
A brand that has been given legal protection is called a
A.   marketing intermediary
B.   product life cycle
C.   trademark
D.   logistics
E.   supply chain
F.   convenience products
Question #2
_______________refer(s) to the distribution channel that sells primarily to retailers, other wholesalers, or business users.
A.   marketing intermediary
B.   product life cycle
C.   logistics
D.   convenience products
E.   wholesalers
F.   supply chain
Question #3
The process of coordinating the flow of goods, services, and information among members of the supply chain is called _______________.
A.   trademark
B.   convenience products
C.   logistics
D.   supply chain
E.   product life cycle
F.   marketing intermediary
Question #4
Coca-Cola, Nike, Google, and American Express are examples of
A.   marketing intermediary
B.   logistics
C.   Brand Name
D.   supply chain
E.   product life cycle
F.   convenience products
Question #5
_______________describe(s) the complete sequence of suppliers that contribute to creating a good or service and delivering it to business users and final consumers.
A.   Supply Chain
B.   convenience products
C.   product life cycle
D.   Brand Name
E.   trademark
F.   marketing intermediary
Question #6
Goods and services are classified as either consumer or business, depending on the ________.
A.   costs of the particular item
B.   purchasers of the particular item
C.   buying motives of the purchasers
D.   amount of service required on the item
Question #7
Which of the following classifications of products apply to business goods and services?
A.   shopping products and expense items
B.   supplies and specialty products
C.   installation and accessory equipment
D.   specialty products and convenience products
Question #8
Which classification of business goods is usually consumed over a long period and usually involves large sums of money?
A.   installations
B.   convenience items
C.   capital items
D.   expense items
Question #9
Since potential customers are unaware of a product during its introductory stage, initial promotion concentrates on ________.
A.   reducing the size of an available market through selective advertising
B.   communicating new uses for the product
C.   informing the market about the item and explaining its features, uses, and benefits
D.   getting word-of-mouth referrals
Question #10
In which stage of the product life cycle do profits generally first appear?
A.   introductory stage
B.   maturity stage
C.   decline stage
D.   growth stage
Question #11
Greta has been analyzing the competitive standings of one of her products. Since she began her operation, 20 similar products have appeared, forcing her to change distribution strategies. Greta has also needed to change pricing strategies in order to remain competitive. Sales volume has dipped, and she suspects sales of her product have reached a saturation level. At what stage of the product life cycle is this item?
A.   growth stage
B.   maturity stage
C.   introductory stage
D.   decline stage
Question #12
Procter & Gamble markets laundry soap with the brand names of Tide, Cheer, and Dash. Each brand targets a specific market segment. Procter & Gamble is utilizing ________ branding.
A.   generic
B.   private
C.   family
D.   individual
Question #13
Which of the following is not a role of packaging and labeling?
A.   comply with government regulations
B.   control cost
C.   protect the product from damage
D.   identify products and communicate usage
Question #14
A food producer's goods are carried by thousands of grocery stores across the country. Which of the following distribution channels is the manufacturer most likely to use?
A.   producer to retailer to consumer
B.   producer to consumer
C.   producer to wholesaler to wholesaler to retailer to consumer
D.   producer to wholesaler to retailer to consumer
Question #15
Which of the following is not a category of wholesaling intermediaries?
A.   independent
B.   retail owned
C.   manufactured owned
D.   industrial
Question #16
Media companies that consider entering into satellite radio will carefully monitor the progress of XM and Sirius for ________ before choosing the market as a distribution channel.
A.   management performance
B.   competitive performance
C.   marketing effectiveness
D.   product innovation
Question #17
What method of transportation accounts for the majority of finished goods finding their way to consumers?
A.   trucks
B.   water
C.   railroads
D.   air freight

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